Nokia: Shaping The Organizational Culture |
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» Human Resource and Organization Behavior Case Studies Collection Please note: This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source. |
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ExcerptsLeadershipOllila's (Ollila) leadership had played an important role in shaping Nokia's culture. Ollila had led Nokia's reinvention as a mobile communications company. He had joined Nokia in 1985 and held a variety of key management positions before moving to the helm of affairs in 1992...
Nokia's culture was rooted in the Finnish national character-frugal, honest, very direct, serious, with little tolerance for "fooling around"-mixed with a good dose of engineering culture-"can do," pragmatic, and hands-on. The difficulties that Nokia had faced before Ollila became CEO also played their part in shaping the culture...
ConclusionNokia had introduced various innovations in its people processes to achieve a positive employer image. Nokia believed in providing individuals with a platform for personal growth in a challenging environment... Exhibits
Exhibit I: Nokia - Key Financials |
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